Johns Hopkins University’s Centers for Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression.

Johns Hopkins University seeks an Innovation Program Director for its soon-to-be-launched center focused on public sector innovation, city transformation, and civic engagement. The new center will become a globally recognized organization focused on advancing the art and science of public sector innovation, especially among local governments. Specifically, the center will advance research, engage students, and support local governments around organizational, program, and policy innovation.

Working closely with the inaugural Executive Director and other senior leadership, the Innovation Program Director will play a critical role in developing the center, designing and delivering programs, and building a team to increase the legitimacy and impact of local government innovation with a special emphasis on the ways in which residents contribute to the design, development, and delivery of new services and policy approaches. The Innovation Program Director will work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center.

Under the direction of the Innovation Program Director, the Center will deliver technical assistance and training to city hall teams, to help them engage residents more effectively, design creative initiatives to tackle urban challenges, and apply approaches such as human-centered design, crowdsourcing, and behavioral science to deliver better results for residents. The selected candidate must have expertise in public sector innovation and experience leading teams or organizations; an understanding of local government; exceptional leadership skills; comfort liaising with the highest levels of city government; and a deep commitment to impact and measurement.

The Innovation Program Director must have a forward-thinking mindset and the vision to lead innovation strategy and deliver impactful programs that benefit city residents, both expanding on the legacy of existing initiatives and designing new ones. Our ideal candidate will demonstrate a strong point of view on the opportunity to reimagine the role and opportunities of local governments, what it means to create meaningful civic engagement, and the capacity for transformational resident-driven innovation.

The new center is committed to addressing structural and entrenched racism and recognizes the public sector’s role in perpetuating these legacies over time and addressing them today. We are looking for a leader committed to dismantling structural and entrenched racism and addressing these issues, both as they build a new organization and advance this work in communities.

This position reports to the Executive Director.

Specific Duties/Responsibilities:

  • In partnership with Center leadership and funders, developing a strategy for innovation programming that helps build the field of public sector innovation, including establishing clear goals and measuring progress towards those goals
  • Overseeing the delivery of multiple innovation programs in cities around the world in coordination with staff, partner organizations, and philanthropic funders
  • Establishing the Center as an international thought leader for government innovation
  • Overseeing the development of materials presenting innovation trends and results seen in cities
  • Developing and documenting best practices in the field of government innovation, ensuring local governments can learn from one another
  • Building a world-class team to deliver innovation programming, and providing regular professional development on best practices and delivery methods
  • Overseeing the work of center staff and partner organizations delivering technical assistance, ensuring engagements meet targeted goals and are delivered on budget
  • Building and maintaining strong relationships with city leaders, elected officials, and critical stakeholders
  • Representing the center to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders
  • Other duties as assigned

Minimum Qualifications (mandatory):

  • Master’s degree in public policy or related field
  • At least five years’ experience in the field of government innovation
  • Experience managing diverse teams
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula

Preferred Qualifications:

  • City hall experience or other experience working with cities
  • Government transformation and program delivery experience, changing how government works to serve residents and delivering results-oriented programs, from design to implementation to storytelling and impact measurement
  • Diplomatic and customer service orientation to liaise with the highest levels of government and successfully achieve common goals in cities—maximizing the impact of programs, pushing for new innovation methodologies that may be unfamiliar, and collaboratively clearing roadblocks
  • Interest in forging relationships between cities and growing a worldwide network of government innovation practitioners
  • Strong communications skills to serve as a persuasive representative for programs with cities and partner organizations and at public forums
  • A record of strong professional achievements in public policy, public administration, or a related field
  • Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers
  • Seasoned personnel skills to manage a team of mid-level professionals
  • Ability to work in and lead teams in a result-driven workplace
  • Extensive familiarity with government, nonprofit, and philanthropic stakeholders
  • Understanding of and ability to communicate stories about the impact of innovation on the public sector

Special knowledge, skills, and abilities: 

  • Experience with Microsoft Office, G Suite, and project management applications
  • Familiarity with learning management systems
  • Experience using project management and collaboration software such as Asana and Slack
  • Demonstrated effectiveness in coordinating with subject matter experts
  • Understanding of qualitative and quantitative research methods
  • Excellent oral, written, communications, and research skills
  • Commitment to a collegial workplace
  • Capacity to work independently and in a results-oriented workplace
  • Ability to work on multiple projects concurrently

Level of Independent Decision Making:

  • High level of independent decision making

Apply for the Innovation Program Director position now.

GovEx Academy at Johns Hopkins University Centers for Civic Impact is seeking an Instructor responsible for the delivery of trainings which build data skills in the public sector. The Instructor delivers high-quality, online training to meet the needs of our unique learners.

GovEx Academy is dedicated to teaching data and other leading edge skills to government and NGO staff. Our goal is to empower public sector employees to make data-informed decisions by providing training that meets their present and future needs. Training is an essential element in creating sustainable, current data practices for governments everywhere. GovEx Academy is developing a full suite of online and in-person trainings to grow and deepen capacity among civil servants – from executive leaders to frontline staff.

The Instructor works collaboratively to deliver trainings related to data management, analytics, communicating with data, and community engagement. The Instructor’s primary focus is on sustaining and scaling trainings to meet the training demands of public sector employees.

Our ideal candidate has four year experience delivering training for adult learners, is comfortable working with dynamic teams as well as teaching both in-person and online, and is able to manage multiple projects simultaneously.

Like all staff at GovEx Academy, the Instructor requires a high level of self-motivation, initiative, and demonstrated success working within a results-oriented and entrepreneurial organization. While GovEx Academy offers workplace flexibility, this position involves working at our Homewood Campus office. Occasional travel may be required. This position reports to the GovEx Academy Director.

Multiple Positions Available

Remote work is permitted

Specific Duties & Responsibilities:

  • Deliver high quality online and in-person training focusing on data management, analytics, communicating with data, and community engagement to public sector learners
  • Contribute to the development of educational media products such as webinars, video, and graphics
  • Collaborate with Academy staff to effectively use of instructional design strategies, web-based resources, multimedia technologies, and to improve teaching and learning
  • Consult with Civic Impact subject matter experts to ensure instructional integrity of courses
  • Serve as a subject matter expert for students
  • Support implementation, administration, and evaluation of day-to-day activities of online education programs
  • Continuously gather stakeholder feedback on training programs and make adjustments accordingly
  • Support the wider Civic Impact team to tailor existing learning materials and content to meet general market as well as specific client/funder needs

GovEx’s Lead Trainer is an energetic, engaged professional with outstanding technical and interpersonal skills. Qualifications include:

Minimum Qualifications (mandatory):

  • Bachelor’s degree in instructional design, instructional technology, education, or related field
  • Two years of progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required.
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.

Preferred Qualifications

  • Four years related experience delivering training or curriculum
  • Experience delivering training for adult learners
  • Familiarity with project management software and applications
  • Familiarity with TalentLMS
  • Knowledgeable, energetic, and passionate about data and education
  • Knowledge of the field of government data and how it is used to improve service delivery
  • Experience conducting data analysis using Excel, R, Tableau, or other relevant visualization software
  • Advanced knowledge of survey methodologies and tools, such as Qualtrics and SurveyMonkey
  • An understanding of quantitative research methods
  • Demonstrated excellent organizational skills and attention to detail
  • Excellent ability to communicate effectively both orally and in writing
  • Ability to review the work of others for accuracy, credibility, and value
  • A commitment to a collegial workplace
  • Ability to work independently and in a results-oriented workplace

Special Knowledge, Skills, and Abilities:

  • Proficiency in using PowerPoint, Google Slides, or similar software

Apply for the Part-Time Instructor position now.

Center for Civic Impact’s Center for Government Excellence (GovEx) is hiring a Senior Advisor who is core to the implementation of data management, performance management, and advanced analytics technical assistance to numerous local governments, including participants in What Works Cities and across GovEx’s portfolio. Senior Advisors play a critical role delivering world class client services and resources to city leadership.

To support the implementation of data management, performance, and analytics practices in cities, Senior Advisors serve on the frontline coordinating efforts with mayors’ offices and city leadership. GovEx Senior Advisors are subject matter experts who guide the research and analysis necessary to determine local governments’ facility to use data and evidence in decision making and operational functions. They also work hand-in-hand with city leadership to build and advance its data management, performance, and data analytics practices.

This position reports to the Center for Government Excellence’s Director.

Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. Senior Advisors must be willing to think about reimagined government, knowledge, and engagement models through the lens of dismantling these legacies.

Specific Duties & Responsibilities:

  • Provide direct, on-the-ground technical assistance to government practitioners implementing data management, performance management, and data analytics programs
  • Serve as a subject matter and political context expert
  • Support GovEx in developing a repository on best practices and new trends in the data usage by governments
  • Support the development of materials presenting trends and results seen in cities
  • Manage day-to-day relationships and communications with cities
  • Supervise data analysis and maintenance
  • Facilitate city-to-city collaborative learning and other peer networking opportunities
  • Work in collaborative teams
  • Other duties as assigned

Minimum Qualifications (Mandatory):

GovEx Senior Advisors are energetic, engaged professionals with outstanding writing and interpersonal skills with:

  • Master’s degree in related discipline.
  • One year related experience.
  • Demonstrated ability on significant graduate project or additional doctoral education may substitute for experience to the extent permitted by the JHU equivalency formula. Undergraduate degree required, graduate degree in public administration, public policy, or a similar field  is preferred

Preferred Qualifications:

  • At least 2 years experience working in public policy, public administration, or a related field, particularly with local government

Special Knowledge, Skills, and Abilities:

  • Capacity to thrive in relationships with leaders in the civic sector
  • Ability to represent GovEx, Civic Impact, and its partners before mayors and other government officials
  • Strong understanding of quantitative research methods, and the ability to work with and understand, complex datasets
  • Ability to work on multiple projects simultaneously and manage external stakeholders and workflows
  • Proficiency using Microsoft Office Suite, Google Suite, and WordPress
  • Familiarity with learning management systems, particularly TalentLMS
  • Experience conducting analysis using Excel, R, Tableau, or other visualization tools
  • Experience using project management and collaboration tools such as Slack
  • Excellent written, presentation, and research skills
  • Commitment to a collegial workplace
  • Capacity to work independently and in a result-oriented work environment
  • Familiarity with in Python, SQL, JavaScript and/or R, and GIS software
  • Knowledge of how to create data visualizations in D3.js, RStudio, or Tableau
  • Familiarity with statistical software packages like STATA, SAS and SPSS and
  • Knowledge of open-source relational databases such as MySQL or PostgreSQL, and open source programming languages such Perl and PHP
  • Familiarity with Amazon Web Services
  • Familiarity with Geospatial Information Systems (GIS) such as ArcGIS or QGIS

Apply for the Senior Advisor position now.

Johns Hopkins University seeks a Communications Director for its soon-to-be-launched center focused on public sector innovation, city transformation, and civic engagement. The new center will become a globally recognized organization focused on advancing the art and science of public sector innovation, especially among local governments. The center will work to increase the legitimacy and impact of local government innovation with a special emphasis on the ways in which residents contribute to the design, development, and delivery of new services and policy approaches.

 

Working closely with the inaugural Executive Director, the Communications Director will play a senior leadership role at the center and direct an expansive communications effort. This includes forging a long-term communications strategy and supervising the work of a large communications team, which will operate an online hub for news and best practices related to government innovation for cities, elevate the work of the center and grantees in media, produce videos and infographics, provide communications assistance to city grantees, and share timely stories of impact within our community. The Communications Director will also work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center.

 

The new center is committed to addressing structural and entrenched racism and recognizes the public sector’s role in perpetuating these legacies over time and addressing them today. We are looking for a leader committed to dismantling structural and entrenched racism and addressing these issues, both as they build a new organization and advance this work in communities.

 

This position reports to the Executive Director.

 

Specific Duties/Responsibilities:

  • Active participation in the development of the center’s vision and strategy for driving public sector innovation and civic engagement in the US and abroad
  • Creation of a long-term, integrated communications strategy that hones and elevates the center’s external voice as a preeminent and recognized authority on matters of civic innovation and gains independent validation for the center’s work
  • Elevation of center staff and program participants as subject matter experts, positioning them to make impactful contributions to civic discourse
  • Management of an editorial calendar spotlighting the work of programs, center experts, and grantees
  • Directing the production of content for public dissemination, including videos, infographics, case studies, and news-style stories featuring grantee work and trends for civic innovation practitioners and the broader public
  • Management of a new online hub for innovators aimed at building interest and commitment of local government officials to use data, innovation, and best practices in their efforts
  • Overseeing the collection, refinement, and distribution of finger-on-the-pulse stories of impact from grantees for internal audiences, consolidating program information into succinct, timely email updates and reports
  • Overseeing the management of events for civic innovation practitioners to make connections, exchange ideas, learn new skills, and spotlight the work of grantees; and
  • Close coordination with Bloomberg Philanthropies’ communications team and external partners

Minimum Qualifications (mandatory):

  • Bachelor’s degree in related field.
  • Five years related experience.
  • Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula.

 

Preferred qualifications:
At least 10 years of progressively responsible experience in developing and executing multi-faceted communications efforts

  • A successful record of envisioning, developing, and implementing an effective and comprehensive long-term communications strategy with multiple partners
  • Understanding of how city hall works and how communications can serve as a tool to advance programmatic goals
  • Experience building the infrastructure for successful communications efforts in the context of programs with multiple partners and operating in multiple locations, from the collection of stories in the field to their prioritization and refinement among program partners to their dissemination to external audiences
  • Demonstrated ability to proactively craft substantive and cohesive messages based on an institution’s strategic goals and mission and history; communicate messages successfully with key audiences; and adapt and adjust messages as appropriate over time
  • Ability to inspire excitement about the power of communications and translate complex communications concepts for programmatic staff and partners
  • Ability to write and edit quickly and clearly for both general and academic audiences, across the full range of communications products
  • Experience managing a large team of communications professionals as well as coordinating with external communications partners (e.g., PR firms, content creators)
  • Success in elevating the profile of institutions, organizational leaders, and subject matter experts
  • Eagerness and ability to engage diverse constituencies, build professional relationships, and command the respect of colleagues and University leadership
  • A record of professional achievements in public policy, public administration, or a related field is preferred
  • Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers
  • Seasoned personnel skills to manage a team of mid-level professionals
  • Ability to work in and lead teams in a result-driven workplace
  • Familiarity with government, nonprofit, and philanthropic stakeholders

Special knowledge, skills, and abilities: 

  • Experience with Microsoft Office, G Suite, and project management applications
  • Familiarity with learning management systems
  • Experience using project management and collaboration software such as Asana and Slack
  • Demonstrated effectiveness in coordinating with subject matter experts
  • Understanding of qualitative and quantitative research methods
  • Excellent oral, written, communications, and research skills
  • Commitment to a collegial workplace
  • Capacity to work independently and in a results-oriented workplace
  • Ability to work on multiple projects concurrently
  • High level of independent decision making

Supervisory responsibility (indicate the number and type of persons supervised by incumbent):

  • Current staff to be supervised by incumbent (3)

Apply for the Communications Director position now.

Center for Civic Impact’s Center for Government Excellence (GovEx) is hiring a Senior Advisor, Economic Mobility, with subject matter expertise in economic mobility issue areas, who is core to the implementation of data management, performance management, and advanced analytics technical assistance to numerous local governments across GovEx’s portfolio. Senior Advisors play a critical role delivering world class client services and resources to city leadership.

To support the implementation of data management, performance, and analytics practices in cities, Senior Advisors serve on the frontline coordinating efforts with mayors’ offices and city leadership. GovEx Senior Advisors are subject matter experts who guide the research and analysis necessary to determine local governments’ facility to use data and evidence in decision making and operational functions. They also work hand-in-hand with city leadership to build and advance its data management, performance, and data analytics practices.

This Senior Advisor will mainly support local governments working towards economic mobility goals. Specifically, the successful candidate will support the Opportunity Accelerator (OA), a partnership initiative among GovEx, Results for America (RFA), Government Performance Lab (GPL) at the Harvard Kennedy School, and Code for America (CfA). OA is designed to work in close partnership with state and local stakeholders to help advance economic mobility outcomes and eliminate racial gaps in outcomes for residents. OA seeks to do this by dramatically improving the impact of government investments in a small number of jurisdictions. OA will help communities to diagnose root causes of problems; design, implement, and evaluate policies and programs; and work closely with placed-based partnerships to accelerate economic recovery.

This position reports to the Center for Government Excellence’s Director.

Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. Senior Advisors must be willing to think about reimagined government, knowledge, and engagement models through the lens of dismantling these legacies.

Specific Duties and Responsibilities:

  • Provide direct, on-the-ground technical assistance to government practitioners implementing data management, performance management, and data analytics programs related to economic mobility issues areas.
  • Serve as a subject matter and political context expert.
  • Support GovEx in developing a repository on best practices and new trends in the data usage by government.
  • Support the development of materials presenting trends and results seen in cities.
  • Manage day-to-day relationships and communications with cities.
  • Facilitate city-to-city collaborative learning and other peer networking opportunities.
  • Work in collaborative teams

Opportunity Accelerator (OA) program development, service delivery, and technical assistance:

  • Support OA program development, testing, and iteration with GovEx staff and OA partners to ensure a world-class experience for involved cities.
  • Provide integrated technical assistance to communities working towards economic mobility and racial equity goals in the first year of the initiative.
  • Support GovEx and OA partners with determining a set of preliminary metrics for local governments.
  • Assist in the next stage of building foundational knowledge for the initiative, including mapping promising interventions to advance economic mobility technical assistance in data use and data management.

Other duties as assigned.

Minimum Qualifications:

GovEx Senior Advisors are energetic, engaged professionals with outstanding writing and interpersonal skills with:

  • Master’s degree in related discipline
  • One year related experience
  • Demonstrated ability on significant graduate project or additional doctoral education may substitute for experience to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Preferred Qualifications:  Two (2) years related experience in economic mobility, as well as, working in public policy, public administration, or a related field, particularly with local government strongly preferred.  Graduate degree in public administration, public policy, or a similar field is preferred.

Additional Knowledge, Skills, and Abilities:

  • Capacity to thrive in relationships with leaders in the civic sector.
  • Ability to represent GovEx, Civic Impact, and its partners before mayors and other government officials and community leaders.
  • Demonstrated success in contributing to the design and implementation of complex initiatives and multi-partnership networks.
  • Strong understanding of quantitative research methods, and the ability to work with and understand, complex datasets.
  • Ability to work on multiple projects simultaneously and manage external stakeholders and workflows.
  • Collegial team player with the ability to and interest in working with and through others to get meaningful work done.
  • Proficiency using Microsoft Office Suite, Google Suite, and WordPress.
  • Familiarity with learning management systems, particularly TalentLMS.
  • Experience using project management and collaboration tools such as Slack
  • Excellent written, presentation, and research skills.
  • Capacity to work independently and in a result-oriented work environment.
  • Familiarity with statistical software packages like STATA, SAS and SPSS.
  • Knowledge of open-source relational databases such as MySQL or PostgreSQL, and open source programming languages such Perl and PHP.
  • Ability to understand, parse, and manage complex datasets.
  • Familiarity with Geospatial Information Systems (GIS) such as ArcGIS or QGIS.

Apply for the Senior Advisor position now.

The Centers for Civic Impact is searching for a database manager to join our rapidly growing team. The Centers work with governments and NGOs, from small cities to Federal agencies, in a vast and growing array of modalities in order to promote the use of data and evidence for improved decision making. While we largely think about our work at the organization level, governments are made up of people. Our ideal candidate is a self-starter who will help us better understand who we work with, how we work with them, and how we should work with them in the future.

Data Analyst  reports to the Centers for Civic Impact Technology Officer.

Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. Our database manager must be willing to think about reimagined government, knowledge, and engagement models through the lens of dismantling these legacies.

Specific Duties & Responsibilities

  • Maintain and manage our individual and organizational relationships with Hubspot, our CRM
  • Support integration of new and existing data sources into GovEx Works, our proprietary organizational database
  • In collaboration with GovEx Academy and the Civic Impact Monitoring & Evaluation team (M&E), track participants based on Civic Impact developed personas aligning to  different responsibilities, backgrounds, experiences, and goals
  • Discover client disengagement and work with the organization to improve and to track the success of engagement strategies
  • Perform and oversee standard operating procedures for data entry in Hubspot, including demographic data with the goal of providing current, consistent, and accurate data
  • Create and maintain a user manual for the CRM, in coordination with Civic Impact’s Technology team, which leads to consistent data management, entry, coding, and processing
  • Ensure the data housed in GovEx Works and published on Civic Impact-managed websites meets accuracy standards set by M&E
  • Develop data queries which support the work of M&E and Centers’ Directors
  • Routinely review participation data for accuracy and to monitor trends to help Civic Impact achieve its grant deliverables and business goals
  • Support data-related troubleshooting on Civic Impact-managed websites
     

Minimum Qualifications (Required)

  • Bachelor’s degree
  • Three (3) years of related experience

Apply for the Database Manager position now.

Johns Hopkins University Centers for Civic Impact seek a Knowledge Management Associate. The Associate will support the Civic Impact Knowledge Officer in working closely with all Civic Impact teams in order to improve the quality, diversity, and discoverability of Civic Impact’s materials documenting best practices for government data use. 

To meet our mission to help governments use data to make more informed, effective decisions to improve people’s lives, the Centers for Civic Impact must create, support, and share a wide range of knowledge products within the Centers, as well as with external stakeholders. The Knowledge Management program at Civic Impact is responsible for maximizing the Centers’ intellectual capital. To be successful in this role, the Knowledge Management Associate must have a solid understanding of how data is used by governments, Civic Impact’s delivery methods, and informational software tools. The selected candidate must also be able to successfully advocate for knowledge management across the organization and motivate staff. across the four Civic Impact units: Civic Impact, GovEx, GovEx Academy, and the Center for Applied Public Research.

Qualified candidates must flourish in a fast-paced, highly collaborative environment. Our ideal candidate has strong research skills, in addition to being creative, self-motivated, and detail oriented. 

Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. The Knowledge Management Associate must be willing to think about reimagined government, knowledge, and engagement models through the lens of dismantling these legacies.

Specific Duties & Responsibilities:

  • Research existing materials, such as how-to guides, slide decks, project reports, learner assessments, and articles, both internally and externally created, to assemble a portfolio on a given topic.
  • Develop those materials from draft to final product, including reviewing the accuracy and saliency of these materials with subject matter experts.
  • Collaborate with Civic Impact’s marketing and technology teams to ensure the reliable distribution of knowledge materials.
  • Support the design of materials for their aesthetic appeal and readability.
  • Liaise with Civic Impact staff to learn about their content needs, and to circulate both draft and final materials.
  • Advise on the structure of content framework.
  • Support and implement on a knowledge management strategic plan.
  • Other duties as assigned.

Minimum Qualifications (mandatory):

  •  Bachelor’s degree.
  • Three years related experience. Writing samples may be required.
  • No equivalency

Preferred Qualifications:

  • Master’s Degree in related discipline, preferred

Special Knowledge, Skills, and Abilities:

  • Strong proficiency with Google Suite and graphic design software.
  • Familiarity using data visualization programs, such as Tableau.
  • Familiarity with data practices in the public sector.
  • Ability to design and develop documents from start to finish, including copywriting and graphic elements.
  • Excellent communication skills and strong interpersonal skills.
  • Knowledge and ability to perform a range of standard and technical assignments to meet time-critical tasks and resolve recurring problems.
  • Commitment to a collegial workplace.
  • Capacity to work independently in a results-oriented environment; being both flexible and detail-oriented.
  • Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities.

Technical Qualifications or Specialized Certifications:

  • Credential in technical writing, library science, or similar preferred.

Apply for the Knowledge Management Associate position now.

Johns Hopkins University Centers for Civic Impact seek a Monitoring and Evaluation Associate. The M&E Associate will support the Civic Impact Monitoring and Evaluation Officer in working particularly with the Centers’ training arm, GovEx Academy, in order to improve transparency, accountability, and stewardship of the Centers’ grant deliverables and client progress.

To meet our mission to help governments use data to make more informed, effective decisions to improve people’s lives, the Centers for Civic Impact must measure our impact and communicate the results. The M&E program at Civic Impact is responsible for creating, refining, and maintaining the Centers’ evaluation and monitoring systems which generate quality data for performance improvement and storytelling. The M&E Associate will report to the M&E Officer and be responsible for providing focused support on all program monitoring and evaluation efforts undertaken in connection with GovEx Academy, providing additional support across the other three Civic Impact units: Civic Impact, GovEx, and the Center for Applied Public Research.

Qualified candidates must flourish in a fast-paced, highly collaborative environment. Our ideal candidate has strong research skills, in addition to being creative, self-motivated, and detail oriented.

Specific Duties & Responsibilities:

  • Support regular data collection processes including:
    • Collaboratively creating data collection instruments
    • Maintaining data collection routines
    • Conducting long-term follow-up interviews
  • Support data reporting processes including:
    • Creating internal reports on collected data
    • Helping prepare reports for funders, as needed
  • Perform research and analysis including:
    • Performing analysis for targeted program support
    • Performing research for targeted program support
    • Performing analysis of regular indicators for quarterly review processes
  • Support external-facing opportunities for product dissemination including:
    • Researching opportunities for Civic Impact M&E proposals and presentations
    • Presenting on Civic Impact M&E work
  • Conduct administrative duties as necessary

Minimum Qualifications (mandatory):

  • Bachelor’s degree in related discipline.
  • Three years related experience.
  • Additional education (Master’s level) may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred qualifications:

  • Bachelor’s degree or Master’s Degree in social sciences preferred
  • Experience conducting interviews with a variety of informants
  • Experience with qualitative data collection
  • Experience working with surveys
  • Experience designing research projects
  • Experience producing and presenting data analysis

Special Skills Knowledge & abilities:

  • Excellent communication skills and strong interpersonal skills
  • Strong proficiency in Microsoft Excel and PowerPoint
  • Knowledge and ability to perform a range of standard and technical assignments to meet time-critical tasks and resolve recurring problems
  • Commitment to a collegial workplace
  • Capacity to work independently in a results-oriented environment; being both flexible and detail-oriented
  • Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities
  • Proficiency in using data visualization programs, such as Tableau
  • Familiarity with statistical software packages (e.g., R, SPSS, SAS, or Stata) is a plus
  • Familiarity with Qualtrics or similar surveying software

Apply for the Monitoring and Evaluation Associate position now.

Johns Hopkins University seeks an Executive Director for its soon-to-be-launched center focused on public sector innovation, city transformation, and civic engagement.  At the direction of the Executive Director, the new center will become a globally recognized organization focused on advancing the art and science of public sector innovation, especially among local governments. Specifically, the center will advance research, engage students, and support local governments around organizational, program, and policy innovation.  The new center – will work in close collaboration with the University President and Provost.

The inaugural Executive Director will develop this new center, design and deliver programs, and build and oversee a team which increase the legitimacy and impact of local government innovation with a special emphasis on the ways in which residents contribute to the design, development, and delivery of new services and policy approaches. The Executive Director will work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center.

The selected candidate must have expertise in public innovation, digital transformation, urban policy, and/or resident engagement. They will have experience leading significant social purpose programs or organizations, deep public sector awareness, and exceptional organizational leadership skills, including fundraising, program and team management, and external communications. The Executive Director will build and deliver high quality programming for city halls worldwide, catalyze research that advances our understanding of public innovation, engage students and build their skills, and develop partnerships that drive impact. The Executive Director also will work collaboratively with leaders of other relevant University centers, as well as with researchers at Johns Hopkins University, and others around the world to amplify impact and scale best practices.

The Executive Director must have a forward thinking mindset and the vision to build out an organization, provide strong leadership to a rapidly growing team, as well as design and deliver impactful programs that benefit cities and their residents. Our ideal candidate will demonstrate a strong point of view on the opportunity to reimagine the role and opportunities of local governments, what it means to create meaningful civic engagement and the capacity for transformational resident-driven innovation.

The new center will be committed to addressing structural and entrenched racism and recognize the public sector’s role in perpetuating these legacies over time and addressing them today. We are looking for a leader committed dismantling structural and entrenched racism to addressing these issues, both as they build a new organization and advance this work in communities.

Specific duties & responsibilities:

  • Creating and overseeing a long-term strategic vision for the new center
  • Managing multiple programs in coordination with university staff, partner organizations, and philanthropic funders
  • Recruiting and managing a diverse team overseeing a portfolio of programs which focus on promoting resident engagement, building innovation capabilities, and digital transformation.
  • Establishing a global profile of the new center, including by leading a robust thought leadership and brand building effort for the new Center and its mission
  • Defining clear goals for the center and measuring progress towards these goals
  • Building and maintaining strong relationships with city leaders, elected officials, and critical stakeholders nationally and internationally
  • Cultivating productive partnerships with other Johns Hopkins institutions (e.g., SNF Agora Institute, 21st Century Cities Initiative) including opportunities for original research, program evaluation and improvement, and student learning and internships
  • Supporting the University’s role in promoting interdisciplinary collaborations with a range of partners and stakeholders to advance research, policy, and practice, with a focus on how innovation leads to equitable and sustainable growth in cities
  • Representing the new center to external stakeholders and serving as a thought leader through participation in conferences, writing opinion pieces, and contributions to other public activities
  • Other duties as assigned

Minimum qualifications (mandatory):

  • Master’s degree in public policy or related field
  • Seven years of experience in the fields of government innovation or community engagement; including five years of experience managing diverse teams
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula

Preferred qualifications:

  • Excellent oral, written, and research skills
  • Commitment to a collegial workplace
  • Capacity to work independently and in a results-oriented workplace
  • Ability to work on multiple projects concurrently

Special knowledge, skills, and abilities:

  • Demonstrated effectiveness in coordinating with subject matter experts
  • Understanding of qualitative and quantitative research methods

Apply for the Executive Director position now.